Features

Everything for your Discord support

See what MeinTicketbot does for your server and your team – area by area, with real views from the dashboard.

Ticket system

Members open a ticket with one click, answer the important questions first and land in a private channel with your team. No commands, no chat chaos.

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Automations

Rules handle the routine: they remind about forgotten tickets, close inactive ones automatically, set priorities and bring in the right team.

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Dashboard

All tickets of all servers in one place: filter, claim, reply and keep track – in the browser, on your phone or still right in Discord.

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Statistics

How fast does your team reply, how long does a resolution take and how happy are your members? The statistics show it – with real numbers instead of gut feeling.

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Transcripts

Every ticket stays traceable even after its channel is deleted: with history, form answers and attachments – for reading, archiving or sharing.

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API & webhooks

Bring tickets and key figures into your own systems and react instantly to new tickets – for example with a notification in your shop back office.

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Team management

Clear ownership instead of duplicate work: everyone sees who is handling a ticket, handovers come with a reason and every change is traceable.

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Notifications

Your community hears about new videos, livestreams and posts right away. Enter a link, pick a channel, done – in the same dashboard as your tickets.

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Security & privacy

Which permissions the bot needs, which data we store and for how long – explained in plain language.

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Plans

Start for free and grow when you need to. Plans are per server, not per team member.

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Ready for tidy support?

Connect your Discord account and set up your server in a few minutes. Free and without a contract term.

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