Ticket system

Discord ticket system with private channels

Members open a ticket with one click, answer the important questions first and land in a private channel with your team. No commands, no chat chaos.

Ticket system in the MeinTicketbot dashboard, view with sample data
Real view from the dashboard, with sample data.

What you get

Panels with live preview

Multiple panels with buttons or a select menu. Each option gets its own category, roles, channel name, welcome message and open-ticket limit.

Forms before opening

Up to five questions: short text, paragraph, number, date, yes/no, choice and multiple choice. Answers are validated and appear right in the ticket.

Private ticket channels

Every ticket gets its own channel with a running number. Only the creator, support roles and the bot can see it.

Seven ready-made templates

Gaming, Minecraft, shop, applications, bug reports, partners or basic: a complete setup in one click – and it can be undone.

Ticket system in the MeinTicketbot dashboard, view with sample data
Real view from the dashboard, with sample data.

How it works

  1. A member clicks their request in the panel

  2. A form asks for the required details

  3. The bot creates a private channel and notifies the team

  4. The team claims, replies and closes – optionally with transcript and rating

Frequently asked questions

Does the bot need administrator rights?

No. It only requests seven permissions it needs for tickets, such as “Manage Channels” and “Send Messages”.

How many tickets can a member open at once?

You set it per option, between 1 and 5. Once the limit is reached, the bot points to the open ticket.

Goes well with

All features

Ready for tidy support?

Connect your Discord account and set up your server in a few minutes. Free and without a contract term.

Start for free