MeinTicketbot
Pricing

A plan for every community

Start for free with the complete ticket workflow. For more panels, automations, longer retention and export there are Pro, Business and Enterprise. Each plan applies to one Discord server.

Free

Free

For getting started and small communities.

  • Complete ticket workflow with dashboard
  • All seven support templates
  • Transcripts, statistics and ratings
  • Panels 3
  • Forms 1
  • Automation rules 1
  • Snippets 10
  • Creator notifications 1
  • Share links for transcripts –
  • Transcript retention 90 days
  • Audit log history 7 days
  • Statistics period 30 days
  • CSV export –
  • REST API and webhooks –
  • Custom branding –
  • Priority support –
Popular

Pro

Price coming soon

For active communities with automations.

  • More panels, forms and automations
  • Share links for transcripts
  • Longer statistics and retention
  • Panels 10
  • Forms 10
  • Automation rules 10
  • Snippets 50
  • Creator notifications 5
  • Share links for transcripts ✓
  • Transcript retention 365 days
  • Audit log history 90 days
  • Statistics period 180 days
  • CSV export –
  • REST API and webhooks –
  • Custom branding –
  • Priority support –

Business

Price coming soon

For professional support teams with API, export and long history.

  • REST API and signed webhooks
  • CSV export and high limits
  • Two years of statistics and transcripts
  • Panels 25
  • Forms 50
  • Automation rules 25
  • Snippets 200
  • Creator notifications 15
  • Share links for transcripts ✓
  • Transcript retention 730 days
  • Audit log history 365 days
  • Statistics period 730 days
  • CSV export ✓
  • REST API and webhooks ✓
  • Custom branding –
  • Priority support –

Enterprise

Price coming soon

For large communities and companies with their own identity.

  • Your own name, logo and bot profile
  • 100 panels and 100 automations
  • Five years of retention, priority support
  • Panels 100
  • Forms 200
  • Automation rules 100
  • Snippets 1000
  • Creator notifications 50
  • Share links for transcripts ✓
  • Transcript retention 1825 days
  • Audit log history 1825 days
  • Statistics period 1825 days
  • CSV export ✓
  • REST API and webhooks ✓
  • Custom branding ✓
  • Priority support ✓

All prices include statutory VAT.

All plans include ticket panels, private ticket channels, forms, claiming, internal notes, transcripts, statistics, ratings, business hours, automatic assignment, push notifications and the web dashboard. Limits are checked per server.

FAQ

Good to know

How do I subscribe?

In the dashboard under “Plan” for the server in question. Online booking with Stripe and PayPal starts with the launch – conveniently by yourself in the dashboard.

Can I try everything first?

Yes. In the live demo you can test the dashboard with sample data, without signing in and without your own Discord server.

Is Free really free?

Yes, permanently and without payment details. Free includes the complete ticket workflow with panels, forms, transcripts and the dashboard. You only switch when you need more.

How long does a subscription run?

Monthly or yearly, you choose when booking. The monthly subscription renews automatically and can be cancelled at any time, effective at the end of the paid month. The yearly subscription costs less and initially runs for twelve months. After that it continues until you cancel, with one month of notice. You cancel right in the dashboard.

What does Enterprise add?

Your own name and logo in transcripts and the weekly report, your own bot display name and profile picture on your server, much higher limits, five years of retention and priority support.

Does a plan cover all my servers?

No, a plan always applies to exactly one Discord server. So you can book Business for a large server and keep running smaller servers on Free.

Can I switch plans?

Yes, at any time in the dashboard. The new plan applies immediately. Your previous subscription is cancelled automatically and no longer renews. Time already paid for is not refunded pro rata.

What happens after cancelling?

The server falls back to Free. Existing panels, forms and rules are kept, but new ones above the limit cannot be created. Transcripts are deleted after the plan’s retention period.

Any questions left? Contact form

Consumers have a statutory right of withdrawal. Details are in the terms of use.